Collecting on personal injury claims looks more like ongoing case management than standard medical collections, since payment depends on how a legal case resolves rather than a fixed payer timeline. There’s no standard follow-up schedule to work against, just periodic check-ins on case status and documentation kept ready for whenever a settlement finally comes through. Personal injury collections require patience and consistent case tracking rather than the automated reminders typical billing relies on. Practices that treat these accounts like regular 60-90 day collections tend to lose track of them entirely while the legal process plays out over many months.
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